Returns & Exchanges

We want you to be completely satisfied with your Travelteq purchase, which is why we offer a 30-day return window for all unused items in their original packaging. Our goal is to ensure your travel experience is seamless, starting with a hassle-free exchange and return process.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

  • 2.
    Prepare Your Package

    Place the items in their original protective dust bags and shipping box, ensuring all tags and accessories are included.

  • 3.
    Attach Shipping Label

    Download and print the prepaid shipping label provided via email and securely affix it to the outside of your return package.

  • 4.
    Drop Off and Refund

    Hand over your package to the designated courier; once our warehouse inspects the item, your refund will be processed within 5-7 business days.